JOIN VNATECH!
Current available position:
Tier 1 Tech Support Agent
REQUIREMENTS
- Must be able to work from home
- Basic understanding of social media marketing
- Basic understanding of website design
- Ability to navigate through several social media platforms & stay organized
- Ability to navigate through the web
- Basic troubleshooting abilities
- Great communication skills
- Good understanding of modern trends & how to work with them
- Must be skilled with customer service & well spoken
RESPONSIBILITIES
As a Tier 1 Tech Support, you are responsible for maintaining and helping manage our clients and their social platforms!
- Managing their social media accounts using our strategies
- Updating and closing work cases that are assigned to you
- Minor Website Adjustments
- Scheduled phone calls and meetings
